Contact
Account1. Site presentation
You are currently at www.lumihome.com.
In accordance with article 6 of French law no. 2004-575 of June 21, 2004 on confidence in the digital economy, users of the www.lumihome.com website are informed of the identity of the various parties involved in its creation and follow-up:
This site is published by Lumihome, 4 Rue Sébastienne Guyot 91460 Marcoussis, France SAS with share capital of €200,000, registered in the Evry Trade and Companies Register under number 880 752 266 R.C.S. Evry represented by Christophe Coelho as Chairman.
Site creator Maxime Murice
Publication manager Christophe Coelho - Tel : .(0).1.85.41.21.45
Host Shopify, 150 Elgin Street 8th Floor Ottawa, Ontario K2P 1L4
1.2 Protection of personal data
Lumihome is a brand belonging to the Lumihome company. As part of its commercial activity, our brand collects anonymous and non-anonymous information which is processed electronically in order to manage our business and offer you regular and promotional information. This information is described in the Purpose of data collection.
In accordance with the French Data Protection Act of January 6, 1978, amended in 2004, you have the right to access and rectify information concerning you. You can exercise this right at any time by writing to our brand at the following address: Lumihome, 4 Rue Sébastienne Guyot 91460 Marcoussis, France.
2. General conditions of use of the site and the services offered.
Use of the www.lumihome.com website implies full acceptance of the general conditions of use described below. These conditions of use may be amended or supplemented at any time, and users of the www.lumihome.com website are therefore advised to consult them regularly.
This site is normally accessible to users at all times. www.lumihome.com may, however, decide to interrupt the site for technical maintenance purposes, in which case it will endeavour to inform users of the dates and times of the intervention in advance.
The www.lumihome.com website is regularly updated by Lumihome. Similarly, the legal notices may be modified at any time: they are nevertheless binding on the user, who is invited to refer to them as often as possible in order to take cognizance of them.
3. Description of services provided.
The purpose of the www.lumihome.com website is to provide information about all the company's activities.
Lumihome endeavors to provide as accurate information as possible on the www.lumihome.com website. However, Lumihome cannot be held responsible for any omissions, inaccuracies or failure to update information, whether caused by Lumihome or by third-party partners supplying such information.
All information on the www.lumihome.com website is given for guidance only, and is subject to change. Furthermore, the information on the www.lumihome.com website is not exhaustive. It is subject to modifications having been made since it was put online.
4. Contractual limitations on technical data.
The site uses JavaScript technology.
The website cannot be held responsible for any material damage linked to the use of the site. In addition, the user of the site undertakes to access the site using recent, virus-free equipment and with an up-to-date browser.
5. Intellectual property and counterfeiting.
Lumihome is the owner of the intellectual property rights or holds the rights of use on all the elements accessible on the site, in particular the texts, images, graphics, logos, icons, sounds and software.
Any reproduction, representation, modification, publication, adaptation of all or part of the elements of the site, whatever the means or the process used, is prohibited, except prior written authorization of Lumihome.
Any unauthorized use of the site or of any of the elements it contains will be considered as counterfeiting and will be prosecuted in accordance with the provisions of articles L.335-2 et seq. of the French Intellectual Property Code.
6. Limitation of liability.
Lumihome cannot be held responsible for any direct or indirect damage caused to the user's equipment when accessing the www.lumihome.com website, and resulting either from the use of equipment that does not meet the specifications indicated in point 4, or from the appearance of a bug or incompatibility.
Lumihome cannot be held responsible for indirect damages (such as loss of business or loss of opportunity) resulting from the use of the www.lumihome.com website.
Users may ask questions in the contact area. Lumihome reserves the right to delete, without prior notice, any content posted in this area that contravenes French legislation, in particular provisions relating to data protection. Where applicable, Lumihome also reserves the right to hold the user civilly and/or criminally liable, particularly in the event of messages of a racist, insulting, defamatory or pornographic nature, whatever the medium used (text, photographs, etc.).
7. Management of personal data - Purpose of collection
Data protection and information officer: Christophe Coelho.
Because Lumihome sells its products via the Internet, we need to collect personal information about you in order to manage our sales and administration:
- during the ordering process Your personal data: your surname, first name, address, telephone number, e-mail address, IP address. This information is stored securely and encrypted on our server. A copy of this database is made daily and stored on a second, remote, AES-256-encrypted server.
- when you sign up for a newsletter or competition or for a free information offer (e.g. to receive an e-book). This information is stored securely and encrypted on our server. A copy of this database is made daily and stored on a second, remote, AES-256-encrypted server. This data is also shared with our partners, MailChimp, via secure access. By subscribing to our newsletter, the user agrees to receive commercial and editorial information. Users may cancel their subscription at any time by clicking on the link in all our newsletters, or directly by email: [email protected].
When using the www.lumihome.com site, the following information may be collected: the URL of the links through which the user has accessed the www.lumihome.com site , the user's access provider, the user's Internet protocol (IP) address, the operating system used, the type of browser used, the browsing schedule, etc. The following information may be collected when using the www.lumihome.com site: the URL of the links through which the user has accessed the www.lumihome.com site, the user's access provider, the user's Internet protocol (IP) address, the operating system used, the type of browser used, the browsing schedule, etc.
In all cases, these companies guarantee the anonymity of visitors to the www.lumihome-france.com website. We use this information to better understand the needs of our visitors and to determine how we can improve the quality of our services.
In any case, Lumihome only collects personal information relating to the user for the purposes of certain services offered by the www.lumihome.com site. The user provides this information with full knowledge of the facts, in particular when he/she enters it himself/herself. Users of the www.lumihome.com website are informed whether or not they are required to provide this information.
In accordance with current legislation, each user has the right to be forgotten. You can simply request access to your personal information, or have it deleted, by contacting us by email at [email protected].
Information concerning users registered on www.lumihome-france.com who have not interacted with this site for 3 years will be deleted.
In accordance with the provisions of Articles 38 et seq. of the French Data Protection Act 78-17 of January 6, 1978, all users have the right to access, rectify and object to any personal data concerning them, by sending a written and signed request, accompanied by a copy of the identity document bearing the signature of the holder of the document, and specifying the address to which the reply is to be sent.
No personal information concerning the user of the www.lumihome.com site is published without the user's knowledge, exchanged, transferred, assigned or sold on any medium whatsoever to third parties. Only the assumption of the purchase of Lumihome and its rights would allow the transmission of the said information to the eventual purchaser who would in turn be bound by the same obligation of conservation and modification of the data with respect to the user of the www.lumihome.com site .
Databases are protected by the provisions of the law of July 1, 1998, transposing directive 96/9 of March 11, 1996, on the legal protection of databases.
By consenting to Lumihome France SMS marketing at checkout and by initiating a purchase or subscribing via our subscription tools, you agree to receive recurring SMS notifications (for your order, including abandoned payment reminders), SMS marketing offers and transactional SMS messages. You may also receive SMS messages from us, including review requests, even if your cell phone number is registered on a national or federal do-not-call list. The frequency of messages varies. Consent is not a condition of purchase.
If you wish to unsubscribe from receiving SMS marketing messages and notifications, reply with STOP to any mobile message sent by us or use the unsubscribe link provided by us in any of our messages. You understand and agree that alternative methods of removal, such as using alternative words or requests, will not be considered a reasonable means of removal. We do not charge for the service, but you are responsible for all fees and charges associated with text messaging imposed by your wireless carrier. Message and data rates may apply.
If you have any questions, please text HELP to the number from which you received the messages. You can also use our contact form for further information.
We have the right to change any telephone number or short code we use to operate the service at any time. You will be notified on such occasions. You agree that any messages you send to a telephone number or short code that we have changed, including requests for STOP or HELP, will not be received, and we will not be obligated to honor any requests made in such messages.
To the extent permitted by applicable law, you agree that we will not be responsible for the failed, delayed or misdirected delivery of any information sent via the service, for any errors in such information and/or for any action you may or may not take in reliance on the information or the service.
Your right to privacy is important to us. Please see below to find out how we collect and use your personal information.
We value your privacy and the information you consent to share in connection with our SMS marketing service. We use this information to send you SMS notifications (for your order, including abandoned payment reminders), SMS marketing offers and transactional SMS, including review requests from us.
Our website uses cookies to keep track of the items you have placed in your shopping cart, including when you have abandoned your payment. This information is used to determine when to send cart reminder messages via SMS.
8. Hyperlinks and cookies.
The www.lumihome.com website contains a number of hyperlinks to other sites, set up with the authorization of Christophe Coelho. However, Lumihome is not in a position to check the content of sites visited in this way, and consequently accepts no liability in this respect.
Browsing the www.lumihome.com website may result in the installation of cookie(s) on the user's computer. A cookie is a small file which does not allow the user to be identified, but which records information relating to the navigation of a computer on a site. The data obtained in this way is intended to facilitate subsequent browsing of the site, and is also used to measure visitor numbers.
Refusal to install a cookie may make it impossible to access certain services. Users may, however, configure their computers as follows to refuse the installation of cookies:
Internet Explorer: Tools tab / Internet options. Click on Confidentiality and choose Block all cookies. Confirm with Ok.
In Netscape: Edit / Preferences tab. Click on Advanced and choose Disable cookies. Confirm with Ok.
9. Applicable law and jurisdiction.
Any dispute relating to the use of the www.lumihome.com website is subject to French law. Exclusive jurisdiction is granted to the competent courts of Meaux.
10. The main laws involved.
Act no. 78-87 of January 6, 1978, as amended by Act no. 2004-801 of August 6, 2004 on data processing, data files and individual liberties.
Law no. 2004-575 of June 21, 2004 on confidence in the digital economy.
11. Lexicon.
User: Internet user connecting to and using the above-mentioned site.
Personal information: "information which enables, in any form whatsoever, directly or indirectly, the identification of the natural persons to whom it applies" (article 4 of law no. 78-17 of January 6, 1978).
